KYOCERA 1020MFP Guide d'installation télécharger pdf (Page 90)

7-6

Troubleshooting

Tips

Machine problems may be solved easily by following the tips below. When you have encountered a problem that cannot be

solved following the guidelines above, try the following:

• Restart the computer you are using to send print jobs to the machine.

• Obtain and use the latest version of the printer driver. The latest versions of printer drivers and utilities are available at:

http://www.kyoceradocumentsolutions.com.

• Make sure that the procedures for printing are correctly followed in the application software. Consult the

documentation supplied with the application software.

Copies have a moire

pattern (dots grouped

together in patterns and

not aligned uniformly).

Is the original a printed photograph? Set the image quality to Photo.2-30

Texts are not clearly

printed.

Did you choose appropriate image

quality for the original?

Select appropriate image quality. 2-30

Images are skewed. Are the originals placed correctly? When placing originals on the platen,

align them with the original size

indicator plates.

2-16

Is the paper loaded correctly? Check the position of the paper width

guides.

2-12

Are the application software settings at

the PC set properly?

Check that the printing settings are

correct in the application software and

the printer driver.

—

Cannot scan. Check the interface cable. Connect both ends of the interface

cable securely. Try replacing the

interface cable.

2-2

Is the save location correctly

specified?

Check the path to the folder where the

scanned image will be saved.

2-34

Symptom Checkpoints Corrective Actions

Reference

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KYOCERA 1020MFP Guide d'installation Page 90

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